Optelec ClearView C 24″

Have you had the ClearView C video magnifier for a few years? The batteries of the control panel may then be empty. Read below to find out how to replace the batteries.

Another possibility is that the control panel must be reconnected to the video magnifier. Follow the instructions to re-pair the console.

Replace the batteries

To replace the batteries, open the battery compartment on the side of the control panel. Depending on the model, a screw may need to be removed. Place two new button cell batteries (type CR2025) in the compartment. Close the box and the control panel is ready for use again. The control panel needs to be reconnected.

Pairing the control panel

1. Turn the ClearView C off and on again by pressing the power button on the left side of the metal cabinet behind the monitor above the cable connections;
2. Hold the control panel vertically, with the back against the right side of the metal cabinet;
3. 
4. An icon will appear on the screen to indicate that the linking process starts;
5. Press the on/off button (orange button on the control panel) and the overview function button (blue button) simultaneously for five seconds;
6. 
7. If the pairing process was successful, the pairing icon will disappear from the screen.

If pairing is not successful, the pairing icon will disappear within 30 seconds. Then repeat the above steps. Reasons why it doesn’t work may be:

• The batteries are empty: read Replacing the batteries;
• The wrong buttons to start the pairing process have been pressed;
• The control panel is defective: Please contact the Support department: 0800 1456115 or ordersuk@optelec.co.uk. The control panel will be replaced. If you receive a new console, you will need to re-pair it with your ClearView C (See: Pairing the console.).

What is the delivery time?

This will depend on your local dealer. Optelec office aim to despatch goods in 1-3 days depending on stock levels.

Check if all cables and hardware are connected properly and securely. – Check that the master power switch at the left side of the camera box, behind the monitor, is switched on.

Ensure that the batteries of the Control Pad are not empty. The Control Pad batteries last for two to three years. – Make sure the Control Pad is paired with the ClearView C. If not, pair the Control Pad.

In case the Control Pad is missing or defective, and needs to be replaced with a new Control Pad, the new Control Pad needs to be paired with the ClearView C. To pair the Control Pad follow these steps: 1. Switch the ClearView C on; 2. Hold the Control Pad vertically and hold the bottom of the Control Pad against the right side of the camera box behind the monitor; 3. An icon will appear indicating the start of the pairing procedure; 4. Press the On / Off button and the Overview button simultaneously for five seconds and release the buttons; 5. If the pairing procedure is successful, the pairing icon will disappear; 6. If the ClearView C does not recognize or see the Control Pad, the pairing sequence will be terminated within 30 seconds and the pairing icon will disappear. Repeat steps 1 to 5 until the Control pad is correctly paired. Possible causes for an unsuccessful pairing are: – The batteries of the Control Pad are empty; – The wrong buttons were pressed to initiate the pairing process; – The Control Pad is broken.

If the pencil icon is displayed in the top right corner of the screen, press the Auto-focus button to return to auto-focus mode. – Clean the monitor screen with a non-abrasive cloth.

Make sure the brake slides are positioned towards the outer edges of the table. – Inspect the slides for dust or any other obstructions.