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Frequently Asked Questions

  • Shipping and delivery

    What is the delivery time?

    This will depend on your local dealer. Optelec office aim to despatch goods in 1-3 days depending on stock levels.

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  • Can I try a product?

    You would need to speak to the dealer local to you to discuss trying products, some offer money back guarantee’s.

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  • Returns

    Returns and repairs will need to be sent to the company your purchased from. This maybe one of international dealers or your local Optelec office.

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  • Service and warranty

    All of our products have a minimum 2 year warranty. If you need help with a product please contact us by clicking on the button below.

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